Welcome to Action Craft Boats

Action Craft Customer Testimonials & Letters

Customer Letters
Here is a collection of customer letters we have received over the years:

 

February 4, 2008

I have owned my Action Craft Flatsmaster since 1986. There is no better flats skiff for the type of fishing that's available to us in south Florida. I have fished every weekend in our Flatsmaster either in Pine Island Sound or Everglades National Park. It can get you into the back country and float real skinny and still be able to take you through a nasty chop and keep you dry. I fly fish for redfish and snook and the quiet hull design allows us to sneak up on those spooky fish. A lot of my friends have owned different boats over the last twenty years but I have not seen another boat be able to do what our Flatsmaster can. Thanks Action Craft. Keep up the great work.

Jack Prosser
Fort Myers, Florida

 

January 16, 2008

Paul,

Paul, thank you for your time and sending us the user guide for our Action Craft 1600 FlatsPro with the live bait and catch tanks. This will help us get more enjoyment from our 1600.

We selected the 1600 series because of the 11 inch wide gunnels. My wife is handicap disabled and on her second artificial hip. Because of her situation we gave up any idea of owning a boat until we looked at the Action Craft 1600 sitting in the show room of the Saint Augustine Marina here in Vilano Beach where we live. The Key Selling feature is the 11 inch wide gunnels. My wifes disability does not allow her to step into a rocking boat. Any gunnels narrower then 8 inches does not allow her to sit on the gunnel and swing her legs into the boat. Its too painful on her artificial hip hardware and leg bone. But with the Action Craft 1600 and the 11 inch gunnels she uses a two step step ladder to sit on the gunnel then grab the hand rail on the center console and swing her legs into the boat from that sitting position. We do this while the boat is on the trailer before we back it down the boat ramp. The 11 inch width allows her to sit well supported as if on a wide bench and the rest is very easy getting into the boat.

Thank you Action Craft for such a fine craft and opening up a world that we had been closed out of. We live on the intercoastal waterway here in Vilano Beach and now the intercoastal is an even bigger part of our life.

Please feel free to use this email to show other disabled customers this wonderful feature of the Action Craft 1600 FlatsPro series.

John and Elaine Reid
105 Jerez Court
Saint Augustine Fl 32084
904-824-7200

 

March 5, 2003

Dear Paul,

To often in this world we're willing to write a letter complaining about a negative experience. However, we never find time to say thanks for a good job. With that being said we often fail to congratulate one another for a job well done. I have been an Action Craft owner since 10/01 and have had the opportunity to work with your fine folks on a number of occasions, including purchasing promotional items and most recently to swap my prop for an upgraded one.

From your receptionist to your customer service personnel and Ron Horton who I met at the Miami Show, your folks are simply great to work with and of course extremely knowledgeable about your product. I just spoke with your customer service manager to confirm receipt of the new prop and to say thanks again. If at any time Action Craft needs a recommendation from an owner, please do not hesitate to give them my name, phone number, e-mail address, etc.

Thank you for a job well done and for manufacturing such an excellent product. Keep up the good work!

Joe Puleo

 

March 27, 2002

Dear Mr. Guard,

I recently received a letter from you welcoming my purchase of an Action Craft Flats boat. I appreciated the letter.

It is the first boat that I ever owned and I purchased it for fishing in the Sarasota area. I am really enjoying using it and even though I live in the Chicago area in the summer time, I plan to return to Sarasota at least once a month during the warm months in order to take advantage of the fishing that the area has to offer.

Again, thanks for the opportunity of using your product.

Very Truly Yours,

A.K. Gidwitz

 

September 20, 2001

Paul,

Just wanted to say thanks to you and your staff for the excellent treatment during my recent visit to the plant. Your customer service staff took very good care of me, fixing my minor blemishes perfectly. I really appreciated their help.
I absolutely love my boat, as do all my friends and clients. I’m always bragging on the ride, performance, etc. and you’ll see the proof in the October issue of Salt Water Sportsman. Thanks again for the help and a fine craft!

Best regards,

Capt. Dave